The $2 million was frozen for five months, and OKX gave no explanation My OKX account was controlled for no reason on February 18, 2025, and the account was frozen, unable to trade or withdraw, but the platform allowed me to continue to recharge, asked the customer service reason, and only said "automatically triggered by the system", and the review cycle is expected to be 60 working days, that is, until May 13, note: They never promised to complete the review on this day, only said "expected", which is equivalent to reserving space for an indefinite extension. From risk control to the present, I have experienced the following processes: If you contact customer service many times, the reply will always be a templated "under review, please be patient", without providing any review progress, without explaining the reason for the review, and without expediting. From April 12 to 26, 2025, I provided detailed proof of work, business income, statement and other materials as required, and the tedious verification of the source of funds was also completed during this period, and I received a notice of "approved", but the account was still not unsealed and there was no progress. Today is July 5th, which is far more than 60 working days (90 natural days), and the customer service still prevaricates with "the audit has not yet ended, please continue to wait", without saying how long the audit will take, nor explaining why the audit has not been unsealed after the verification of the source of funds has been completed. This leads me to question: Is this "system risk control" just a vague excuse? Can they freeze user funds indefinitely? Does this constitute de facto unlawful appropriation? I'm not alone in the fact that my assets are frozen on the OKX platform for more than $2 million, and I've seen a lot of users on the web suffer from similar situations. I am very cooperative with OKX's compliance process and am willing to accept reasonable review, but it does not mean that users' time and funds can be seized and ignored indefinitely. @star_okx @okx @okxchinese @Cryptosis9_OKX
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