In our second essay on Applied Intelligence, we break down how @cartainc built an internal agent that saves their team 3,500+ hours per month. CPO @artshali and Director of Machine Learning @JayantTikmani share the exact details of turning an 11-minute task into one that could be complete in seconds: - Focusing on workflows where human judgement was essential but inefficient - Diagramming a workflow in Lucidchart and converting it into JSON to act as the agent’s system prompt - Decoupling model behavior from UX and workflow integration for fast iteration - And much more Read the full story in the replies below: