Common issue companies have when explaining their ROI - telling customers how they'll be able to achieve ROI, but then make implementation their customers problem A common example of this is "we'll save your staff time and then they'll be able to do other things that are higher value". But then not actually have a change management plan on how roles will change, or getting buy-in from the affected folks about role shifts

Have you ever had produce so local that the farmer puts their Hotmail account for you to directly email feedback?

the FBI puts out an internet crime report each year which is kind of interesting and scary. The number of scams happening to older people is rapidly going up with way higher average losses, AI tools are going to make this way worse

One interesting point Barry Diller said on stage last night is that subscription models push companies to create consistent mediocrity vs. generating hits (the example he was referring to was netflix/Prime video vs. movie studios) there's probably something about craft and taste getting worse across the board because people are okay with "good enough" as long as it's consistent?

There are all these AI companies now expect users to teach themselves the tools and build their own workflows (add your script! Write out your current process! Etc) This is what most of your users look like when they get the tool

i know this is so lame but wow I forgot the huge benefits of having all your friends going to the office in the same general area so you can grab a beer/dinner after work easily massive reduction in friction of planning

This is the Eras tour for people that know what a cap table is

going to Iceland and Paris for a (very delayed) honeymoon - gimme your recs or hookups! Going in August

Healthcare ROI mistake #5: Making ROI cookie-cutter Your ROI is going to be different from patient to patient, both on a cost AND time it takes to reach ROI perspective. You should try to figure out which populations you can deliver ROI quickly first, then generate the MOST ROI over time. Weak example: Rolling out a program for musculoskeletal health across an enterprise without taking patient age into consideration in ROI Instead: Be sure to critically assess the implementation path and customize ROI according to the likely impact in different subgroups Stronger example: Prioritize facilities with older patient populations who will benefit more in the short term from MSK programs and drive ROI faster

healthcare data camp is in two months in boston! we got a squad coming, and some really awesome topics We have about 4 sponsorship slots left for the conference. If you're a company that needs to get in front of data engineers, data analysts, etc. in healthcare, DM me and let's chat about it I'll also put a link in the next tweet if you don't wanna talk to me :(